Last updated · February 11, 2026
AI Clone Chats (operated at www.aiclonechats.com, hereafter "we", "us", "the service") is a premium AI platform that lets you create, talk to, and share original AI personas — sometimes referred to as "clones" — through chat, voice, video avatar, and scheduled messaging surfaces. This Privacy Policy describes what data we collect, why we collect it, who we share it with, how long we keep it, and the rights you have over it.
Our governing philosophy is simple: the system remembers; it does not chase. We collect only the minimum required to run the product, and we never sell, rent, or weaponise your data for advertising.
We let you (a) create AI personas with custom personality, tone, and memory; (b) chat with them in text, voice, or scheduled-delivery formats; (c) generate short video avatar responses; (d) participate in moderated debate rooms and translation chats; and (e) purchase credit packs or subscriptions to use those features.
To do this we operate a web frontend, a backend API, a MongoDB database, and we route certain workloads to third-party providers (large language models, lipsync video generation, transactional email, payment processing). Those providers are listed in Section 7.
2.1 Account data. Email address; display name (optional); a salted bcrypt hash of your password (never the raw password); your auth provider (email + password, Google OAuth); email-verification status; account creation timestamp; admin/role flags; plan tier; credits balance.
2.2 Authentication & session data. Server-side session tokens (rotated on login and logout); login attempts; failed-login counters used for brute-force protection; password-reset request timestamps; IP address (one-way hashed before long-term retention — we do not store raw IPs in audit logs); browser User-Agent; a stable device-id stored in your browser to support anonymous trials.
2.3 Content you create. Clone profiles (name, traits, system prompts, personality sliders, memory entries); chat transcripts (text, mood signals, debate turns, scheduled "delayed" messages); uploaded reference images and audio; AI-generated outputs (text replies, voice clips, lipsynced video frames); favourites, share IDs, and public clone links.
2.4 Voice & video media. Voice clips you record or upload as reference; voice clips synthesised on your behalf; short lipsynced video files generated by our lipsync provider; metadata such as duration, language, and provider job IDs.
2.5 Payment & subscription data. Plan you subscribed to, credit pack purchases, internal order IDs, payment provider order/session IDs, payment status (created / paid / failed / refunded), webhook delivery logs (signature-validated). We never store card numbers, CVVs, UPI PINs, or full bank credentials.Those live exclusively with our payment provider (currently Cashfree in production).
2.6 Telemetry & abuse signals. Cost-meter events (token counts, generations per session), safety/moderation flags, paywall hits, anonymized error traces. This is what powers our admin observability dashboards and lets us detect fraud.
2.7 Communications. Emails you send to admin@aiclonechats.com or krajapraveen@aiclonechats.com, and our replies.
We use a small number of strictly necessary cookies (session, CSRF, payment continuity) and some optional analytics signals (only if you opt in via Privacy Settings). For the full breakdown including names, lifetimes, and purposes, see our Cookie Policy.
| Data category | Retention period |
|---|---|
| Account record (email, hash, role, plan) | Until you delete your account. |
| Clones, chat transcripts, memory entries | Until you delete them, or until account deletion. |
| Uploaded images and reference audio | Until you delete them, or until account deletion. |
| AI-generated voice clips & lipsync videos | Up to 90 days unless explicitly saved by you. |
| Payment orders + webhook logs | 7 years (statutory tax / dispute window). |
| Audit logs (hashed IPs, login events) | Up to 24 months. |
| Anonymized telemetry & cost meters | Indefinitely, in aggregate form only. |
You may, at any time:
Use the controls on Privacy Settings or email admin@aiclonechats.com. We respond within 30 days; complex requests may require identity verification.
We share strictly the data necessary to deliver the service with the following processors. Each is contractually bound to use that data only on our instructions.
| Provider | Purpose | Data shared |
|---|---|---|
| Cashfree Payments (India) | Payments, refunds, webhooks | Order ID, amount, masked customer email/phone |
| OpenAI / Anthropic / Google | LLM text generation | Chat prompts and context — not stored by us for training |
| fal.ai | Lipsync video generation | Voice clip + reference image for the duration of generation |
| Resend | Transactional email delivery | Recipient email + email content |
| MongoDB Atlas / managed hosting | Database + compute | Encrypted at rest; least-privilege access |
| Cloudflare | CDN, DDoS protection, TLS | Request metadata |
AI Clone Chats is not directed at children under 13. Users between 13 and 18 may use the service only with the involvement of a parent or legal guardian and only on plan tiers that the guardian has explicitly authorized. If we become aware that we hold data of a child under 13, we will delete the account and all associated content. Report concerns to admin@aiclonechats.com.
Our servers and processors operate in India, the United States, and the European Union. By using the service you consent to your data being processed in those jurisdictions. Where required, we rely on standard contractual clauses or equivalent safeguards with our processors.
We hash passwords with bcrypt, encrypt traffic with TLS 1.2+, sign payment webhooks with HMAC-SHA256, and isolate admin operations behind explicit role checks. See our full Security page and report vulnerabilities to admin@aiclonechats.com with the subject line SECURITY.
We will revise this document as the product evolves. Material changes will be announced at the top of this page with an updated "Last updated" date and, where appropriate, an in-app notice on your next login.
Privacy questions, data requests, or compliance enquiries can be sent to admin@aiclonechats.com or krajapraveen@aiclonechats.com. We aim to acknowledge within 3 business days and resolve within 30 days.